Post-Flight Customer Comments

Flight Charters delivers quick personal service and optimal
aircraft & pricing, providing an experience you will want to call
for again. Every charter is treated in this manner. 

Our primary goal is to make chartering an aircraft as easy and
streamlined as possible, with FAA-rated aviation experts overseeing
the most appropriate, safe and cost effective charter experience.

Below are several unsolicited comments received recently
from customers after their charter.

Updated June 12, 2009

"Please use FlightSafety as a reference. The pilots did an outstanding
job. They had two Air Force C-5 pilots on board and we don't normally make very good passengers. They handled every aspect of the trip with professionalism and displayed to us that they were experts at what they were doing."
-FlightSafety International

"Thanks for the smooth work and for all your help on the flights."
-Office of President William J. Clinton

"I have used New Flight Charters over the last 4-5 years and have been very pleased with the quality of service, follow up and competitive prices I have received. I will fly 6-7 times a year for both personal and business and always know I will be flying safely with high quality jets, qualified and personable pilots, at a fair price. Safety is never compromised and New Flight Charters is always accessible, and on short notice. It has been my pleasure to refer them to several of my friends and business associates."
-RHartman, Jackson Hole WY

"You are at the top of our list. You've really proven yourselves as the
best charter company to work with."
-Tahoe Mountain Resorts

"The trip yesterday was a success. Thank you very much for all your
help. You were helpful and accommodating and the plans went smoothly. I will definitely recommend your services and be sure to call next time."
-The Goldman Sachs Group

“Thank you again for your help. The flight went well and was handled smoothly. He enjoyed the crew. We will call you next time.”
-Mexico President Vicente Fox, travel coordinator

"My husband and I have used New Flight Charters on several occasions in the last few years. We have always been extremely pleased with their services as well as that of their charter operators.

One of the primary reasons we are so happy with New Flight Charters is that all of their charter pilots have been outstanding. We really like how they always send really well-qualified, mature pilots with all their aircraft. Other charter outfits we have used in the past sent inexperienced, young pilots who often lacked professionalism in some way, and did not inspire confidence in us. But we never worry with New Flight Charters because we trust they will always send the best pilots and provide us with top-notch aircraft in excellent condition.

Another thing we really like about New Flight Charters is the excellent service provided by their personnel, who are always very prompt in responding to requests, very courteous and a pleasure to deal with in every respect. New Flight Charters is also very reasonable with their charter rates in our experience, and they consistently strive to negotiate a good price for us, which we greatly appreciate.

Overall, we would not hesitate to recommend the services of New Flight Charters to anyone searching for the best charter services at the most reasonable prices."
-CKMR, Santa Barbara CA

"Thank you very much for all your help. Once again your quotes were the most reasonable and the service was excellent as always."
-Lexington Financial Management

“The catering was perfect, and all flights for her itinerary went without an issue. You have been terrific, thank you so much.”
-Assistant to Sarah Ferguson, Duchess of York

"As new customers in the private aviation industry we were overwhelmed trying to evaluate all of the options available. When a friend recommended newflightcharters.com, we were very impressed with the professional and helpful information we received. They have made planning our trips a breeze. Their thorough knowledge of all available equipment resulted in an efficient flight with the best pricing we have seen. The aircraft was waiting for us when we arrived at the airport, and the friendly and professional crew was helpful with our luggage and making us comfortable for our flight. The aircraft was clean and well-appointed with a comfortable cabin. The service overall was superb. We arrived at our destination refreshed and on time. New Flight charters will be meeting our travel requirements in the future. We highly recommend them."
-Ken Stowe, Idyllwild CA

"Thank you so much for your amazing service, and working weekends and nights to accommodate this shoot. Chad was very happy and the actors were pleased with everything. You have gone above and beyond in being in constant contact with us and keeping us so well informed. Yes we will be in touch and will let you know when it airs."
-S.Oaks, Reality Show Producer

"THANK YOU THANK YOU THANK YOU. Excellent customer service. You are in my contact list. Most definitely could not ask for better service."
-Starwood Vacation Ownership

"We really appreciate the care that you and your team put into ensuring an enjoyable travel experience to and from Jackson Hole."
-Valhalla Motion Pictures

"Thank you, everything went well. We would like to reserve a plane each Monday for the next two months."
-McKinsey & Company

"I want to take this opportunity to let you know of hte exceptional customer service provided by Charter Manager Nanette Poorman during our company's recent chartered flights.... Our president was ver pleased with the flights and arrangments during the trip. He said everything ran very smoothly during the week-long travel itinerary... It was, in fact, because of my initial conversations with Nanette that I decided on booking with New Flight Charters as opposed to another charter company that I was considering. Please accept our sincere thank you and appreciation for your company's professionalism and dedication to customer service. I will certainly not hesitate to call your company again, when we are in need of a charter." View Letter Here
-Susan Wiesert, Sapa Extrusions, Inc.

"Thank you again for all your help...again New Flight saves the day!"
-Red Wing Aeroplane Company, FAA jet operator

"Thanks for all your help this weekend. The flights were great!"
-Kathy Griffin, Comedian/Actress

"I just wanted you to know everything went smoothly and we were happy with the service, transport etc. Thanks for all your help and I look forward to working with you again!"
-Trinity Capital, LLC

"Thanks very much. The return home went nicely. Of course you will remain my first call when we need to travel privately."
-Trenton NJ Private Client

"Thanks for a great trip. Nice jet, great flight team and catering. My team was very impressed. We will call you next time. Thanks."
-Rural Cellular Corporation

"The pilots were outstanding, and we were very impressed with them in every way. They were prompt, courteous, very professional and helpful. We would love to fly with them again. All of your charter pilots have been great actually. The aircraft was an absolute delight."
-CKMR, Los Angeles CA

"The flight went great. Everyone had a good time. The Captain did a very professional job. I will be in touch for future charters."
-Jackson Hole WY Private Client

"We're all done. Everything went smoothly. Thanks."
-New York Private Client

"Thank you so much. Had a great time. Flight crew was great and would like to fly with them again."
-Crawford Products Co. Inc.

"Thanks for the quick work. That worked well! I will be in Europe for 6 weeks for work but will get with you for more charters when I return.
-Wilmer Hale Inc.

"Everything went well yesterday despite the unpredictable weather. I look forward to working with you again."
-KPS Capital Partners, LP

"Thank you for your quick response, and the flight went perfectly."
-Wilmer Hale Inc.

"Our CEO wanted me to let you know that he appreciates you providing solutions for our frequent last minute requests, thanks!"
-Read Homes, Inc.

"Hey Rick. Just arrived, great trip."
-DEllis, New York NY

"Thanks for ALL your help and your extremely fast service. I really enjoy doing business with you."
-DLD Insurance, Inc.

"Thank you for your quick response. I've called about 10 places and you've been the best thus far. I called your number last, and you responded first. I really appreciate that!"
-Landmark Aviation

"The trip on the Lear 31 was just fine. The plane was great the pilots very nice and a smooth flight."
-Jackson Hole WY Private Client

"Please know that we thoroughly enjoyed the upgrade, and very much appreciate it. Furthermore, the crews going both ways - down and back - were nice, courteous and enthusiastic. That kind of service is even more important than the size of the plane!
-New York NY Private Client

"We've been touting you to others in the biz. You're a stand-up group, and it's nice to work with you."
-Charter Broker Company

"Both planes were in great shape and had fantastic crews. Just wanted to say thanks very much for helping us so much with the perfect charters from Trenton and returning from LAX. And we really enjoyed having Cabin Attendant Tara on our plane. She was poised, thoughtful and really nice."
-Private Client, Trenton NJ

"Wow what a trip! Outstanding service! The plane and crew were great, and they flew quite a few miles out of the way to avoid a thunderstorm so we wouldn't have a bumpy ride. I don't see how they could have done anything better."
-Idyllewild CA Private Client

"We do plan to book future charters with you guys. Thanks for everything."
-New Orleans LA Private Client

"Everything worked out great last Friday. Thank you for your help and attention to detail!!"
-St. Vincent College

"Absolutely fabulous. Service was great. Another satisfied customer."
-Beverly Hills CA Private Client

"The flight was an absolute delight! The pilots were very cordial and nice to us! The food was fabulous and we were very pleased. Thanks for your assistance and I lood forward to receiving the final invoice for prompt payment!"
-Scottsdale AZ Private Client

"Many, many thanks for your assistance. The flight was perfect and the catering was awesome."
-Phoenix AZ Private Client

"Everything was great!"
-Malibu CA Private Client

"She was SO impressed with the plane and the service. We will be calling on you again."
-Film & television celebrity's assistant

"Just to let you know, I heard from our client and the flight and service was excellent. They were very pleased with everything."
-Lexington Financial Management LLC

"Thanks! I really appreciate your quick service. It's great to have someone we can count on in a pinch."
-2006 Gubernatorial Campaign

"Thanks so much! As usual you've helped out in a pinch. I really appreciate it."
-San Francisco CA Private Client

"The flight was great. Thanks again. We will need a plane again tomorrow..."
-Houston TX Private Client

"We enjoyed the crew and the plane very much. I appreciate all your help and will call you next time."
-United Growth

"You are tremendous. Thank you very much and I hope to do business with you many times over."
-SCA Consumer Products

"Thanks very much for that. We chose your company because your approach was very professional."
-Allco Development

"The trip to Chicago went just fine. The pilots were good, the plane was great and everything was smooth. Thanks for your help on such short notice. I have a couple of future trips I want to run by you..."
-Jackson Hole WY Private Client

"Thanks very much for setting up the charter to Portland. The planes were impeccable and the trips were incredibly fast and smooth on the Citation X. wow! Also wondering about another potential charter, please call me."
-Teterboro NJ Private Client